If you use TIC Télécom's hosted telephony services, you benefit from free remote support.

We're available to answer your questions, modify settings related to your phone system or user profile, and of course, assist you in the event of a problem.

To contact us, please use one of the following methods:

	Through this portal:	https://tictelecom.freshdesk.com/support/tickets/new
	By e-mail:	support@tictelecom.ca
	By telephone:	By dialing the “TIC Support” extension number set up in your system. Normally “555”, “5555”, otherwise “997”.
		To our support number: 833-842-4729

In the absence of a hosted telephony contract with TIC Télécom, labor charges may apply, calculated in 15-minute increments.